24 Hour Sexual Assault Hotline

Advocacy means providing assistance on behalf of a survivor of sexual violence with third parties (e.g. schools, employers, law enforcement agencies, housing authorities, health care professionals, prosecutors: offices, CVC (Crime Victim’s Compensation).

Family Services employs trained Sexual Assault Advocates who:

• provide 24-hours advocacy and/or crisis services to adult survivors of stranger or non-stranger sexual abuse 24 hours/7 days a week,
• Survivors of sexual assault can reach out for help by calling the hotline number. If an FSST advocate answers the phone and notices that the caller has limited English proficiency, the advocate will contact the Language Line to arrange a three-way call for the duration of the hotline conversation. Additionally, callers using TTY can access the hotline number. FSST can also return calls to deaf and hard-of-hearing survivors using Language Line Solutions.
• provide crisis intervention,
  • immediate, supportive response in order to reduce acute distress,
  • begin stabilization,
  • and assist in determining next steps,
• help create a safety plan,
• find emergency shelter,
• help access counseling,
• arrange for a SANE exam and provide 24-Hour/7 days a week hospital accompaniment,
• provide referrals to other resources in the community,
• connect survivors with a legal advocate if you need help with legal matters,
• provide 24-hours/7 days a week accompaniment to meetings with law enforcement, prosecutor’s offices, and court hearings,
• assist filing paperwork for Crime Victim’s Compensation,
• explain survivor’s constitutional and statutory rights and/or assist in securing their rights,
• and assists on behalf of survivors with third parties (e.g., schools, employers, law enforcement agencies, housing authorities, health care professionals, prosecutors; offices, CVC).

Walk-Ins in need of Crisis Intervention or Advocacy Are Welcome; 

• Monday-Friday 9am- 5pm at 3550 Fannin St. Beaumont Texas 77701 or call (409) 833-2668.
• Afterhours, please call our 24-Hour Crisis Hotline (409) 832-7575 or1-800-621-8882 and ask to speak to a Sexual Assault Advocate. 
• Family Services is here 24-hours a day/7-days a week to support and advocate for every adult survivor of stranger or non-strange sexual assaults!

Our hotline:

• is available 24-hours a day, 7 days a week by calling (409) 832-7575 or 1-800-621-8882,
  • Survivors of sexual assault can reach out for help by calling the hotline number. If an FSST advocate answers the phone and notices that the caller has limited English proficiency, the advocate will contact the Language Line to arrange a three-way call for the duration of the hotline conversation. Additionally, callers using TTY can access the hotline number. FSST can also return calls to deaf and hard-of-hearing survivors using Language Line Solutions.
• provides crisis intervention;
  • immediate, supportive response in order to reduce acute distress,
  • begin stabilization,
  • and assist in determining next steps,
• Walk-In Services are available for survivors:
  • • Monday-Friday 9am- 5pm at 3550 Fannin St. Beaumont Texas 77701 or call (409) 833-2668!

• Family Services is here 24-hours a day/7-days a week to support and advocate for every adult survivor of stranger or non-strange sexual assaults!

• Crisis Intervention means;
  • immediate, supportive response in order to reduce acute distress,
  • beginning stabilization,
  • and assisting in determining next steps,

• Walk-In Services are available for a survivor: 
  • • Monday-Friday 9am- 5pm at 3550 Fannin St. Beaumont Texas 77701 or call (409) 833-2668!

• Family Services is here 24-hours a day/7-days a week to support and advocate for every adult survivor of stranger or non-strange sexual assaults!

Adult survivors of stranger or non-stranger sexual assault can request Family Services send a sexual assault advocate, 24-hours a day, 7 days a week, for help and support during their hospital visit. Our advocates are compassionate and supportive, and can provide crisis intervention and/or be in the room with the survivor, their family and/or friends at the hospital while medical and forensic examinations are conducted. The advocate will help them understand their rights as a victim of violence and let them know what other resources are available to them.

In the event of a sexual assault, once a survivor is safely away for his/her attacker, they can choose;

• to call a trusted support member (friend, family member, or a sexual assault advocate)
• to call law enforcement to report the assault,
• to go to a local hospital for an medical exam or forensic medical exam 24-hours a day, 7 days a week,

Suggestions to preserve evidence;

• not to bathe, shower douche, brush your teeth or hair, change clothes, go to the bathroom, or eat or drink.

It is always a survivor’s choice to report the assault to the police, but they can have a SANE exam done as a “non-reporter” and make the decision to press charges or not at a later time. Any evidence collected can be stored for up to 5 years! Even if a survivor decides not to report the assault, they should seek medical attention from a hospital or clinic. It is never too late to call the Family Services hotline 24-hours a day or walk-in to our offices during regular business hours for support.

Mandated Reporting

• If you are a survivor under 18, over 65, or disabled, it is essential to understand the hospital’s mandated reporting requirements. Please call the hotline (409) 832-7575 to learn more.

Walk-Ins in need of Crisis Intervention or Advocacy Are Welcome; 

• Monday-Friday 9am- 5pm at 3550 Fannin St. Beaumont Texas 77701 or call (409) 833-2668.
• Afterhours, please call our 24-Hour Crisis Hotline (409) 832-7575, 1-800-621-8882 and ask to speak to a Sexual Assault Advocate. 
• Family Services is here 24-hours a day/7-days a week to support and advocate for every adult survivor of stranger or non-strange sexual assaults!

Family Service Advocates are available 24-hours a day, 7 days a week to accompany survivors to law enforcement interviews or criminal justice proceedings for support. Theses meetings can be meetings with attorneys, trials, filing a police report, interviews with law enforcement, etc.

Walk-Ins in need of Crisis Intervention or Advocacy Are Welcome; 

• Monday-Friday 9am- 5pm at 3550 Fannin St. Beaumont Texas 77701 or call (409) 833-2668.
• Afterhours, please call our 24-Hour Crisis Hotline (409) 832-7575 or1-800-621-8882 and ask to speak to a Sexual Assault Advocate. 
• Family Services is here 24-hours a day/7-days a week to support and advocate for every adult survivor of stranger or non-strange sexual assaults!

Family Services provides Sexual Assault Education to the communities we service through speaking engagements, workshops, and by distributing printed materials. Public Education is provided to increase knowledge of  the dynamics of sexual violence, its causes and consequences, and of services available through the sexual assault program.

Our public educators are trained to meet OAG certification training requirements, including crisis intervention, active listening skills, and advocacy services. They offer immediate emotional support, ensure confidentiality, and connect individuals to appropriate resources for individuals making a sexual assault-related outcry at any public education event!

Call us today, at 409-833-2668 to schedule your public education event with us!

You can also submit a request using out online form by clicking here!

Survivors of Sexual Assault have the right to:

• CONTROL
  You can make the decision whether or not to file a police report.
• PRIVACY
  Use a pseudonym (different name to protect your identity) and have your address and phone number kept out of court files relating to your case.
• A FORENSIC EXAM
  Free collection of evidence to support your case, whether or not you report the crime.
  • Survivors have the right to have support during medical exams, which can be;
    • a friend,
    • a family member or,
    • or a trained advocate who will:
      • support your decisions,
      • answer questions about the process,
      • explain your options
• FINANCIAL SUPPORT
  Be compensated through crime victims’ compensation for financial losses resulting from the criminal conduct, such as: medical costs, moving costs and lost wages.
• BE BELIEVED
  You can refuse to take a lie detector test.
• PEACE OF MIND
  After indictment, have your attacker tested for HIV/AIDS and be notified of the results.
• SAFETY
  Have your safety considered when bail is set.
• INFORMATION
  Be notified of all legal proceedings, including parole proceedings and the defendant’s custody status.
• INPUT
  Write a “victim impact statement” telling the court the impact the sexual assault has had on your life. This information will be considered during punishment and parole

Advocates will explain survivor’s constitutional and statutory rights and/or assist in securing their rights.

You can read information about Texas Crime Victims’ Rights here.

    Adult Reporting Options

It’s important to know that a Non-Report option is available for individuals over 18 who arrive in the 120-hour window.

• This option does not involve the police in any way.
• Survivors who choose this option can complete the medical exam and the forensic evidence exam with a sexual assault nurse examiner, who is there to provide support and care.
  • The evidence potentially collected in the forensic evidence exam will be stored for 5 years in case the survivor decides to make a corresponding police report.
• This support is for clients who are adult survivors of sexual assault by a stranger or a non-stranger.

   Minor Reporting Options

• For minors (anyone younger than 18) who have been sexually assaulted, the incident MUST be reported to law enforcement under Texas’ mandatory reporting laws.

   Mandated Reporting

• If you are a survivor under 18, over 65, or disabled, it is essential to understand the hospital’s mandated reporting requirements. Please call the hotline (409) 832-7575 to learn more.