Every 9 Seconds a Woman is Abused in the United States
Our Mission
To strengthen and empower families, individuals and communities through accessible counseling services, shelter services, education and advocacy.
All services at Family Services Domestic Violence and Sexual Assault Shelter are confidential and totally free of charge.
Survivor Services
Crisis Intervention 24-Hour Hotline
409-832-7575 or Toll-free 1-800-621-8882
Survivors of sexual assault can reach out for help by calling the hotline number. If an FSST advocate answers the phone and notices that the caller has limited English proficiency, the advocate will contact the Language Line to arrange a three-way call for the duration of the hotline conversation.
Additionally, callers using TTY can access the hotline number. FSST can also return calls to deaf and hard-of-hearing survivors using Language Line Solutions.
We provide confidential support services and information for domestic violence and adult survivors of stranger or non-stranger sexual assaults, and their friends and family through our 24-Hour Hotline. If you call the hotline here are the services you can expect:
- Intake services for our safe house protection and information about supportive services such as counseling.
- Information and referrals for survivors and their concerned friends and family members.
- Immediate assistance in English and Spanish. (Other languages and the hearing impaired are accommodated through a language line.)
- Emergency transportation for domestic violence survivors to achieve personal safety.
- Accompaniment to the hospital for SANE examination.
Walk-In Crisis Intervention and Advocacy services are also available 9AM – 5PM Monday through Friday at 3550 Fannin Street Beaumont, Texas 77701.
Safe House Protection: Family Services of Southeast Texas’ Shelters
Our shelter is dedicated to serving survivors of domestic violence and sexual assault, and is located at an undisclosed location under 24-hour security surveillance. There are 65 beds plus cribs in the facility, and residents can begin preparing to make a fresh start apart from their abuser. Not only are housing needs met, but residents are also provided with three meals a day through cafeteria-style food services, clothing, personal care items, access to libraries and computer labs, and age-appropriate play areas for children.
We also operate Piney Woods Safe House in Jasper County. The Piney Woods Safe House can be accessed by calling the 24-hour confidential hotline or by contacting the service directly at: Piney Woods Safe House: 409-832-7575 or 1-866-861-8882.
Counseling
Case Management & Advocacy
- safety planning
- assistance in obtaining personal documents like birth certificates, drivers’ license, etc.
- food, clothing, toiletries, and other necessary items
- getting children enrolled in school
- scheduling appointments for mental health assessments, as needed
- scheduling counseling appointments
- arranging necessary transportation
- participation in groups
- helping with safety planning, job placement and financial planning
- location of low-income housing
- making referrals to legal advocates for legal services
- making referrals to additional community resources
Legal Advocacy
Non-Emergency Legal Services. Non-emergency legal services may be referred to a legal aid services company for assistance with divorces, suits affecting parent child relationships and other family law matters. All services are provided for free.
Legal Accompaniment. Legal advocates are also available to accompany clients to meetings with law enforcement and court hearings.
Crime Victims’ Compensation. Legal advocates can assist you with applying for Crime Victims’ Compensation if you qualify. Crime Victims’ Compensation can help provide you with financial assistance for crime related expenses that cannot be reimbursed by insurance or other sources. This program may provide you with assistance in paying expenses such ambulance fees, medical expenses, hospital bills, counseling, and relocation expenses.
Sexual Assault Advocate
- Family Services employs trained Sexual Assault Advocates who can:
- provide crisis intervention;
- immediate, supportive response in order to reduce acute distress,
- begin stabilization,
- and assist in determining next steps,
- help you create a safety plan,
- find emergency shelter,
- help you access counseling,
- arrange for a SANE exam and provide 24-Hour/7 days a week hospital accompaniment,
- provide you with referrals to other resources in the community,
- connect you with a legal advocate if you need help with legal matters,
- provide accompaniment to meetings with law enforcement and court hearings,
- assist you in filing paperwork for Crime Victim’s Compensation,
- and assist on behalf of survivors with third parties.
- provide crisis intervention;
Our advocates maintain a strict policy of confidentiality, but if you prefer to remain anonymous, you can use a nickname when you call the hotline or seek walk-in services.
Youth & Children's Services
Residential and non-residential services offers:
- free counseling for children
- information and referral to other community resources
- assistance/advocacy of The McKinney Vento Act
- liaison between family and school for any other needs
Community Relations and Outreach
We also attend community events, organizations, health fairs, schools, etc. and enjoy having an informational booth for provide information about domestic violence and sexual assault and the free services available at Family Services of Southeast Texas. To arrange a speaker, please email publicrelations@westrengthenfamilies.org or call 1-409-833-2668 ext 110 or 113.
Domestic violence is the leading cause of injury to women – more than car accidents, muggings, and rapes combined.
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